Tabono Consult Tanzania Looking For NOC Representative Employer
Job Title: NOC Representative
Reports to: Project Manager
Job Summary:
We are seeking a highly skilled NOC Expert to join our team.
Requirements:
Industry best support for the NOC team- Trainings, On Call support, SW support etc.
Monitor Clients solutions and ensure all connected equipment and systems are running optimally
Create and escalate fault tickets to applicable vendors and follow up for timely closure
Certification:
Certify project related Works
Technical Support:
Follow up on access and change requests in coordination with Client and NOC teams respectively
Second level Tech support to checkout teams
Second level checkouts on all works wherever RMS teams visit, verification of such alarm test reports
Carryout system Audits e.g., Spaces, ZON Max, NOC Space, Dashboards. These will be done weekly
Reporting:
Daily management reports on NOC activities and operations KPIs
Planning & Organizing:
- Develops clear goals that are consistent with agreed strategies;
- Identifies priority activities and assignments
- Adjusts priorities as required
- Allocates appropriate amount of time and resources for completing work
- Foresees risks and allows for contingencies when planning
- Monitors and adjusts plans and actions as necessary
- Uses time efficiently.
- This job description is not intended to be all-inclusive. The employee may be required to perform other duties as assigned.
Qualifications:
- A University Degree in Computer Science/ Electrical Engineering/ Telecommunications Engineering
- Ability to identify and analyse engineering data of significant depth and complexity.
- Proficiency in MS Office
- Strong written and oral communication skills including the ability to present ideas and suggestions clearly and effectively
- Shows pride in work and in achievements
